After-sales Service:         

Bounce Vape is trying our best to offer the best after-sales services.

But consider disposbale item is different than the refilled vape device, So : 

1.For disposable products, we provide 3 months for unopened products since you get the shipment.

2.Buyer is responsible for shipping cost of returning, seller is responsible for shipping cost of resending.

3.Following information needs to be provided when asking for replacements:

1) Defective description:

2) Order number/date:

3) Serial number and warranty code:

4) Product name and quantity:

5) Defective Video: ( Please kindly ask your consumers to take unboxing video for the disposable item,  to prove that the item does not work)

Thank you for all of your understanding and supports^_^!